Frequently Asked Questions
What sets us apart?
At Youkies, we are committed to using only the highest quality organic ingredients. Every cookie is 100% organic and weighs a generous 120 grams, crafted with care to ensure a rich and indulgent experience that tastes like it just came out of a local bakery’s oven.
Unlike conventional cookies, our recipes contain, on average, 30% more of the real, wholesome ingredients that make each bite truly special. And to top it all off, our packaging is 100% recyclable! :-)
Are your cookies 100% organic?
Yes, everything from the flour to the chocolate and sugar is 100% organic. You can also find all the list of our ingredients on each cookie flavour description.
What does organic mean?
Organic products are made without synthetic pesticides, artificial fertilizers, genetically modified organisms (GMOs), or artificial additives. They follow strict farming and production standards that prioritize natural ingredients, environmental sustainability, and animal welfare.
All Youkies' suppliers are certified organic, meaning they meet these high standards from farm to final product.
How do I store Youkies?
All our cookies are freshly made and shipped 24/36hrs after with the fastest delivery method(next day delivery). It is best to store them in a cool & dry place for maximum 5 days.
If you want to add 6 months of life to Youkies, our cookies come individually wrapped and can be placed in the freezer. Just take them out anytime you want to enjoy one and put them in the over for 10-12 mins at 180 degrees Celsius.
Do you only sell online?
Yes, at the moment Youkies is online only. It would be our dream to open a store in the future.
Can I pay with Crypto?
Yes, we offer Crypto payment through Solana Pay
Through Solana Pay you can use any Solana-supported token and gives you the flexibility to pay with your preferred token.
BTC, ETH, SOL & USDC are just some examples of crypto & stablecoin you can use to buy your Youkies:-)
Do you use recyclable packaging?
Absolutely, we are making it our top priority to source only 100% recyclable packaging.
Where is my delivery and how long does it normally take?
Anytime you place an order, you will receive a confirmation email. We ship twice a week (Monday & Wednesday), as soon as your box is in transit, you will also receive the updated tracking information.
We ship with 'next day delivery', so unless unforeseen circumstances you should have your Youkies with you in 24hrs following your delivery tracking email confirmation.
For any other questions email us at: infoyoukies@yourhomecookies.com